Your questions answered. Honestly.
We know you're comparing us to Amazon. Fair enough, so would we.
Here's why 48 years of customers choose the Yorkshire Dales over the warehouse giants.
"Will my order actually arrive quickly?"
Same-day dispatch, Mon–Fri
Order before 3pm Mon-Fri → Packed and dispatched same day
No processing delays → Real people, not algorithms
Free UK delivery over £50 → No hidden costs
While Amazon "processes" your order, we've already handed it to the courier.
Inglesport
Same day before 3pm, Mon-Fri
Free Delivery Threshold: £50
Reliability: Expert packed
Go Outdoors
3-5 days
Free Delivery Threshold: £80
Reliability: 17% on time
Cotswold Outdoor
Next day (£6.95)
Free Delivery Threshold: £125
Reliability: Variable
Ellis Brigham
1-5 days
Free Delivery Threshold: £80
Reliability: Variable
"Do these people actually know what they're selling?"
Every team member is a proper outdoor enthusiast.
No call centre scripts. No warehouse workers who've never seen a mountain.
Our staff were probably on the fells last weekend:
- Todd → Volunteer cave rescuer for the CRO
- Johnny → The go-to expert on wild swimming
- David → Knows the local climbing crags inside-out
Real advice from real experience.
Services Amazon can't match
The personal touch and specialist knowledge that makes all the difference.
Personal gear advice
Speak directly with our experts who can recommend the right equipment based on your experience level, build, and specific adventure plans.
Gear matching service
Not sure if that harness works with that carabiner? We'll ensure all your equipment is compatible and optimised for your specific activities.
After-sales support
Having trouble with your equipment? We're here to help with usage advice, maintenance tips, and warranty support that goes beyond the sale.
Local knowledge
Get insider tips on the best routes, swims, caves, and climbing spots in the Yorkshire Dales from our team who explore them regularly.
"Is this just another online shop pretending to be local?"
We're not just in the Yorkshire Dales. We are the Yorkshire Dales. Ingleton village location = ultimate testing ground.
When we recommend waterproofs, they've survived:
-
Three Peaks Challenge conditions
-
Waterfalls Trail deluges
-
Yorkshire weather (which means they'll work anywhere)
47+ years at the foot of Ingleborough. Not a marketing gimmick, it's our postcode.
"What if something goes wrong?"
Real humans answer real phones.
015242 41146 → Actual people, not chatbots (see image, the cheeriest real person you'll ever talk to).
Open 9am-5pm, seven days a week. Even outdoor enthusiasts need Christmas dinner, so we're only closed Christmas Day and Boxing Day.
Try getting Amazon customer service to explain why your headtorch isn't working in the caves of the Yorkshire Dales.
Don't just take our word for it
Here's what our customers say about their Inglesport experience.
Awesome small outdoor shop for climbers and cavers. Some really cool obscure gear for sale such as nice black diamond pieces and a good range of climbing gear. Cafe upstairs which I’ll definitely be visiting next time (arrived too late, it shuts at 4). I’d recommend for anyone looking for climbing gear in the dales as we’re pretty short for shops of this quality, with this range of equipment.
I recently had a great experience buying a headtorch—outstanding price, and you can never complain about free shipping! I’d happily order from them again. Their range of products is really well-stocked and surprisingly varied, going well beyond just climbing and caving gear. Definitely a company I’d recommend!
This is a super shop with a wide range of 'outdoor' items, even maps and gadgets for the adventurous. We visited the upstairs cafe for refreshments (VERY nice coffee and fresh cake) then bought a pair of hiking shoes. After chatting with a member of staff about requirements, he recommended a pair and they are just right. Excellent service - an asset to the village. Thank you.
My parents bought me my first ever hiking fleece jacket here when I was a boy, circa ‘89-91, that sparked a lifelong love of outdoor pursuits. 30+ years later i ordered a Rab Downpour 2.0 jacket at 15:30 yesterday opting for free delivery, and it arrived this morning at 10am. Wow! That’s slick service. It was a great price too. First time I’ve ever ordered from Inglesport online having only ever been into the shop in person.
Ready to experience the difference?
Same-day dispatch. Expert advice. Yorkshire heritage. 47+ years of outdoor passion.
Don't just buy gear, invest in adventure with people who live it.
Questions? Ring us on 015242 41146. We're human. We answer phones.
"Will my order actually arrive quickly?"
Same-day dispatch, Mon–Fri
While Amazon "processes" your order, we've already handed it to the courier.
| Retailer | Dispatch Time | Free Delivery Threshold | Reliability |
|---|---|---|---|
| Inglesport | Same day before 3pm, Mon-Fri | £50 | Expert packed |
| Go Outdoors | 3-5 days | £80 | 17% on time |
| Cotswold Outdoor | Next day (£6.95) | £125 | Variable |
| Ellis Brigham | 1-5 days | £80 | Variable |
"Do these people actually know what they're selling?"
Every team member is a proper outdoor enthusiast.
No call centre scripts. No warehouse workers who've never seen a mountain.
Our staff were probably on the fells last weekend:
- Todd → Volunteer cave rescuer for the CRO
- Johnny → The go-to expert on wild swimming
- David → Knows the local climbing crags inside-out
Real advice from real experience. Not product descriptions copy-pasted from manufacturers.
Services Amazon Can't Match
The personal touch and specialist knowledge that makes all the difference.
Personal gear advice
Speak directly with our experts who can recommend the right equipment based on your experience level, build, and specific adventure plans.
Gear matching service
Not sure if that harness works with that carabiner? We'll ensure all your equipment is compatible and optimised for your specific activities.
After-sales support
Having trouble with your equipment? We're here to help with usage advice, maintenance tips, and warranty support that goes beyond the sale.
Local knowledge
Get insider tips on the best routes, swims, caves, and climbing spots in the Yorkshire Dales from our team who explore them regularly.
"Is this just another online shop pretending to be local?"
We're not just in the Yorkshire Dales. We are the Yorkshire Dales. Ingleton village location = ultimate testing ground.
When we recommend waterproofs, they've survived:
-
Three Peaks Challenge conditions
-
Waterfalls Trail deluges
-
Yorkshire weather (which means they'll work anywhere)
47+ years at the foot of Ingleborough. Not a marketing gimmick, it's our postcode.
"What if something goes wrong?"
Real humans answer real phones.
015242 41146 → Actual people, not chatbots (see image, the cheeriest real person you'll ever talk to).
Open 9am-5pm, seven days a week. Even outdoor enthusiasts need Christmas dinner, so we're only closed Christmas Day and Boxing Day.
Try getting Amazon customer service to explain why your headtorch isn't working in the caves of the Yorkshire Dales.
Don't just take our word for it
Here's what our customers say about their Inglesport experience.
Awesome small outdoor shop for climbers and cavers. Some really cool obscure gear for sale such as nice black diamond pieces and a good range of climbing gear. Cafe upstairs which I’ll definitely be visiting next time (arrived too late, it shuts at 4). I’d recommend for anyone looking for climbing gear in the dales as we’re pretty short for shops of this quality, with this range of equipment.
I recently had a great experience buying a headtorch—outstanding price, and you can never complain about free shipping! I’d happily order from them again. Their range of products is really well-stocked and surprisingly varied, going well beyond just climbing and caving gear. Definitely a company I’d recommend!
This is a super shop with a wide range of 'outdoor' items, even maps and gadgets for the adventurous. We visited the upstairs cafe for refreshments (VERY nice coffee and fresh cake) then bought a pair of hiking shoes. After chatting with a member of staff about requirements, he recommended a pair and they are just right. Excellent service - an asset to the village. Thank you.
My parents bought me my first ever hiking fleece jacket here when I was a boy, circa ‘89-91, that sparked a lifelong love of outdoor pursuits. 30+ years later i ordered a Rab Downpour 2.0 jacket at 15:30 yesterday opting for free delivery, and it arrived this morning at 10am. Wow! That’s slick service. It was a great price too. First time I’ve ever ordered from Inglesport online having only ever been into the shop in person.
Ready to experience the difference?
Same-day dispatch. Expert advice. Yorkshire heritage. 47+ years of outdoor passion.
Don't just buy gear, invest in adventure with people who live it.
Questions? Ring us on 015242 41146. We're human. We answer phones.
